Refund Policy
Effective Date: June 22, 2025
Website: www.WebCraftDigital.in
At WebCraft Digital, we value your satisfaction. Our refund policy is designed to be fair, clear, and aligned with the nature of digital service delivery. Please read it carefully before purchasing or availing of our services.
1. General Policy
Due to the nature of digital products and services, all sales are considered final. Refunds are not guaranteed, but we do consider refund requests on a case-by-case basis.
2. Eligibility for Refunds
You may be eligible for a partial refund if:
Work on the project has not yet started, and you request a cancellation within 24 hours of payment.
A technical issue or delay has occurred solely due to our team, and the service was not delivered within the agreed timeline.
There is a clear, justifiable reason for dissatisfaction that cannot be resolved through revision.
Refunds will not be issued in the following cases:
You change your mind after project confirmation.
You fail to provide necessary content, materials, or feedback in a timely manner.
The service has been fully or partially delivered as per the agreed scope.
Dissatisfaction with design preferences after final delivery.
The service delay was caused by third-party tools or platforms (e.g., hosting downtime).
3. How to Request a Refund
To request a refund, please email us at 📧 support@webcraftdigital.in with the following details:
Your Full Name
Order/Project ID
Payment Receipt
Reason for Refund Request
Any related screenshots or communication
We typically respond within 2–3 business days.
4. Refund Method
If approved, refunds will be processed to the original payment method used during purchase. The processing time may vary based on your bank or payment provider (usually 7–10 business days).
5. Dispute Resolution
If you are unhappy with our service, we encourage you to contact us first. We are committed to resolving issues through revisions or alternative solutions before considering a refund.
6. Contact Us
For questions or concerns about this Refund Policy, contact us at:
📧 support@webcraftdigital.in
🌐 www.WebCraftDigital.in
